Connected Services

Connected Services, transforming Care & Health

Designing and delivering services that support vulnerable individuals, and those with challenging healthcare conditions can be complicated. At Tunstall we spend time understanding the requirements of the organisations and their users to determine the appropriate technology, platforms and services to optimise the tailored delivery of care & health solutions.

Our services start with the provision of our market leading software portfolio delivered via a SaaS enabled platform, through to fully outsourced service model, where we provide highly trained teams to manage end to end care delivery from the 15 response centres worldwide. For a growing number of customers we also provide social care teams and first responder services to deliver face to face care to the service users at home.


Competent services

Good products are one thing, good technical service is often a completely different story. Not so with us. Tunstall offers you a comprehensive range of service, training and seminars. If desired, we can accompany your project from the initial planning stages, through support and supervision of the installations, to the successful completion of the measures. With our range of practice-oriented hardware and software maintenance contracts, we also stand for high-quality, always competent, friendly and, according to the experience of our partners and customers, seamless service.

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Inspections & maintenance

Regular visits with visual and technical checks to meet DIN VDE 0834-1:2016-06 standards.

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Training & Qualifications

Tunstall offers a wide range of training courses and seminars. Our training centre is run by experienced systems engineers who will provide you with all the necessary information on the design, installation and operation of our systems in a competent and friendly manner.

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A User Centric Approach

The combination of an ageing population, increases in long term chronic conditions and ever decreasing budgets, has led to care and health providers continually seeking new alternatives for improving services, whilst delivering improvements in individual user outcomes alongside making cost savings.

While the majority of traditional telecare services are reactive to events, our approach is to address situations before they become an issue. Our solutions develop proactive and personalised programmes of care to achieve better health and care management at lower cost and with increased efficiencies.

  • We are building the first generation of predictive care using big-data enabled analytics to flag potential adverse events before they happen.
  • This will enable interventions to be made earlier to avoid or mitigate issues. Initial pilot results from care data alone have demonstrated a greater than 80% accuracy in predicting falls - one of the largest causes of hospitalisation in older people.

Contact us

If you have any questions or suggestions about our services, require further information or would like to arrange an appointment, simply contact our service control center.

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Connected Care

At Tunstall, we’ve been a global leader in care solutions for over 60 years, continually responding, adapting and improving our offering to an ever-changing world. Our Connected Care solutions support and enhance the lives of people at all stages of the care continuum. We provide care solutions that support individuals seamlessly throughout this continuum whilst simultaneously integrating into the wider, interconnected cycles of housing and healthcare.

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Digital Journey

Our focus is on developing services that enable users, families and providers to harness the power of the digital transformation and support the delivery of cost-effective and coordinated health and social care. We help you to provide....

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Connected Health

Using the latest digital technology, our solutions help to cope with long-term medical problems. In both community and clinical settings, our remote patient monitoring and data collection capabilities help ensure efficient, high-quality care, mitigate adverse events and maximize clinical capacity.

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